Conveniently located near many places. The rooms here are top-notch with new furniture, a microwave, a fridge, and coffee/tea makers. 🌟

Friendly staff, beautiful court yard. Large rooms.

Tub and shower were small. Mildew was in the tiles. Loud outside the room. Very busy place. To expensive.

An appealing property, clean, convenient location close to areas of interest. Above average breakfast with cooked-to-order omelets, thanks a lot. The best thing is location - so close to the waterfall, Lubbock, restaurants and shopping. There's cool Jimmy's Egg within walking distance of the hotel, make desserts etc.

The room was tidy and well-decorated, making us want to stay in all day; the breakfast included delicious chef-prepared omelets, and the staff were very helpful.

Location

There were WAY to many unsupervised kids running around in entire hotel day and night. The bar area didn't have enough chairs and there were more kids than adults. We had to wait 15 mins for the pool because again there were to many unsupervised kids! Young kids that should not have been allowed to be in there alone! And the 2 adults that were in there were drinking beer. Sunday morning the fire alarm was pulled and breakfast was a joke 2 hour wait for an omelette we couldnt get any pancakes and there was hair in my potatoes! I told a worker and they completely blew me off! I paid a lot of money for this hotel and was kept up, woke up, held up, by kids who were allowed to do whatever they wanted! I don't think ill be back

The room was enjoyable with a refrigerator, a sitting area and a writing table.

The rooms with wrinkled carpets. Best possible location to Dollar Western Wear.

The staff are well-trained and eager to help, and the breakfasts are fantastic with chef-prepared omelets.

I liked the view from the second floor looking down at garden.

1. I didn't like being woken up early, it was mother's day. 2. The fire alarms went off in the mornig and couldn't sleep. 3. The staff at the desk are a bit pretentious.

Great breakfast!

Hospitality bar sucked only 6 very cheap bottles of liquor you could choose from and 2 different kind of beer.

The location here was perfect for all the activities we had planned in town.

Convenient location

Property was a little dated - needed some upgrades. Did not like th sink in the bedroom - prefer a full bathroom.

Staff was really great. Breakfast was good too. The bed was comfortable.

First night the air conditioner didn't work. They came and worked on it but we had to change rooms at 4:00am because the room wouldn't cool even with 3 fans. Staff were super nice and offer to get us anything we needed to make our trip more comfortable. Even with the problem we would stay there again.

Great location next to awesome stores and restaurants, plus a pond nearby for a nice stroll 🛍️. Also, only 2 miles from Kingsgate Shopping Center.

The breakfast buffet was as good as it has been for some time. The staff (Dillion, in particular) tries to be helpful and professional but for reasons listed elsewhere it is difficult for them. And it seems those walking around as managers show little concern nor help to guests or staff.

First of all, there are NO two bedroom suites at this location with two queen beds, as you advertise. Thus some confusion about check-in, since arrangements were understood to be different. One room was also not as we were informed - not queens, but only one king and couch in living area. Second, reservations were listed with different last name - we found the problem and corrected. Third, the pool was closed on a Saturday morning for cleaning - realizing that the is necessary maintenance seems there are better times for this maintenance. Fourth, when the pool did open there was no enforcement of hotel policy "under 18 must have adult supervision in the pool area." There were groups of children 7 and above without any supervision, making it impossible for our children (who happen to be 13,14,16 and 16) to be safe.

Room was very clean and the breakfast was really good